I don't know if this is the case but when I have DNS problems, otrs take a lot of time to do some tasks... 

On Fri, Mar 18, 2011 at 11:40 AM, Steve Clark <sclark@netwolves.com> wrote:

On 03/10/2011 09:54 AM, Steve Clark wrote:

Hello,

We have been using OTRS 2.4.9 for about 8 months now. The ticket creation now takes 25+ seconds where it
used to take about 5 seconds.

We are running on a  HP DL380 Linux system with Dual Intel(R) Xeon(TM) CPU 3.20GHz using postgresql 8.4.4.

Any suggestions for improving performance, cleanups, etc.

Thanks,

Hmmm.... no one has any ideas about performance degradation???