25 Nov
2010
25 Nov
'10
9:38 a.m.
I am using LDAP for customers and CustomerGroupSupport is not working - I have solved that problem by manual entering the group selection field in to the form. That is not all that comfortable but then again groups do not change much. Regards Adam W dniu 2010-11-25 10:23, Jos Vos pisze:
On Thu, Nov 25, 2010 at 02:41:27PM +0530, shrikant k wrote:
I have instaled otrs and working fine now i felt the need of customers of same company to use only particular queues not all queues is it possible for them to see only some queues insead of all Yes.
You can enable the CustomerGroupSupport feature and assign customers to groups. Then they see only the queues that belong to the groups they are related to.