Hi Maurice,
What you could do is write a small script that calls bin/otrs.addUser:
otrs.addUser [-f firstname] [-l lastname] [-p password] [-g groupname] [-e
email] username
if you define -g with a valid group name then the user will be added that
group
And of course, if possible, an integration with Active Directory would be
MUCH better.
http://doc.otrs.org/2.3/en/html/x1709.html#configuration-agent-auth-backend-...
You can also combine these two; use an initial load via otrs.addUser to set
up the agents, and then manage them using AD and with AD authentication and
synchronization.
Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Wed, May 20, 2009 at 03:10, Maurice James
Does anyone have a script to mass import users as customers into OTRS 2.3.4? Perhaps from an Active Directory dumped into a CVS file?
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/