Hi Martin, really appreciate your time to respond my email. I'll migrate soon and I'll let the list know if it was successful or not. Will also try to send a step by step tutorial.

Thanks much!

De: Martin Gruner <martin.gruner@otrs.com>
Para: Israel Garcia <iga3725@yahoo.com>; User questions and discussions about OTRS. <otrs@otrs.org>
Enviado: Martes 21 de agosto de 2012 9:18
Asunto: Re: [otrs] Migrate OTRS from windows to linux.

Hi Israel,

your proposal sounds good.

Am 20.08.12 16:06, schrieb Israel Garcia:
I have made a dump of the database on the windows side to a sql file. But, not sure if I have to:

- Drop database on the linux side and import the sql file from the windows server.
Yes.
- Overwrite this files in the linux server.
  • Kernel/Config.pm
  • Kernel/Config/GenericAgent.pm
  • Kernel/Config/Files/ZZZAuto.pm
  • var/*
Yes.
- Export Setting on ADMIN/SysConfig TAB on the windows and imported on the ADMIN/SysConfig TAB on the linux side.
That should not be needed because you already did that in the step above.

If you run otrs.RebuildConfig.pl and otrs.DeleteCache.pl, things should be fine. Let us know how you get along!

Best regards, mg
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Martin Gruner
Senior Developer R&D

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