Re: [otrs] 2.4.2 dashboard does not work after upgrade

it seems that you do not have a standard installation. It looks that you did some changes in SysConfig regarding viewable 'lock' settings.

I have not made any changes in the area of "viewable locks". I don't even know what that is. But I can return the given files to their defaults to see what happens. thanks, -Alan -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"