25 Nov
2010
25 Nov
'10
9:23 a.m.
On Thu, Nov 25, 2010 at 02:41:27PM +0530, shrikant k wrote:
I have instaled otrs and working fine now i felt the need of customers of same company to use only particular queues not all queues is it possible for them to see only some queues insead of all
Yes.
You can enable the CustomerGroupSupport feature and assign customers
to groups. Then they see only the queues that belong to the groups
they are related to.
--
-- Jos Vos