rw supersedes all other boxes.<br><br><div class="gmail_quote">On Wed, Jun 15, 2011 at 9:16 PM, Ned Schumann <span dir="ltr">&lt;<a href="mailto:otrs.schumann@olympus.net">otrs.schumann@olympus.net</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">I have just added support staff profiles and their usernames are showing up as expected in the Manage Agent-Group Relations window for the Group &#39;users&#39;. In the Change Agent Relations for Group &#39;users&#39;, all of the Agent relations boxes are checked, including both RO and RW. When I uncheck the RO box, all the RO boxes in that column uncheck as expected.<br>

<br>
After clicking &#39;Submit&#39; then re-opening the &#39;users&#39; Group selector in the same Manage Agent-Group Relations window, I see that the RO boxes are once again all selected.<br>
<br>
How do I get the changes that I make in the Manage Agent-Group Relations window to stick?<br>
<br>
With thanks,<br>
ned<br>
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