yes it is, search mailinglist for numbergenerator. the last given number is kept in a file that is named..... aaargh dont remeber, search mailinglist. Li otrs-bounces@otrs.org schrieb am 26.04.2006 13:21:15:
Is there a way to purge all tickets and restart the numbering?
After testing I want to delete everything in the system except the queues,users (config) and restart the number.
Additionally, is it possible to number from 1?
We would like to have a simple incremental number 1,2,3, etc ...
Thanks!
Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f?r Ihr OTRS System? => http://www.otrs.de/