Hi all! I started to configure otrs on a fedora 9 core. In the admin section, on the support assessment, I've 3 critial things on the webserver: Webserver: Check if the system use Apache::DBI. Apache::DBI should be used to get a better performance (pre establish database connections). Critical Check if the system use Apache::Reload/Apache2::Reload. You should use Apache::Reload or Apache2::Reload to increase your performance. Critical Check used mod_perl version. You should use mod_perl to increase your performance. Critical So, how to install/configure: Apache::DBI Apache::Reload mod_perl Thanks all! kind regards, Sander