8 Dec
2010
8 Dec
'10
3:12 p.m.
Jean BROW schrieb:
How can I change so "Next ticket state:" always is "sucsessfull closed" ?
As an example you can set the next ticket state by compose response to customer via sysconfig: Ticket::Frontend::AgentTicketCompose###StateDefault King regards -- Dominique 'NetAndroid' Schramm - Twitter: @NetAndroid_BY - Identi.ca: @netandroid