Create a "dummy" client or use dummy email address -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Steve Clark Verzonden: dinsdag 8 januari 2008 15:08 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] phone ticket - no email Steve Clark wrote:
Hello List,
How do I create phone ticket when the orginator has no email address. OTRS will not let me create a ticket with the "From" field empty.
Thanks, Steve
I guess I'll ask this a different way. How do people handle a phone in ticket when the caller doesn't have an email address? Thanks, Steve _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/