Hi there,

 

I have a strange case, I receive mails with .msg files in attachment.

 

Let’s say I have one email with one .msg file it becomes two files in a ticket (attachment). One is text with no formatting, the other one is html (formatted).


Any idea how to have only one file?

 

Many thanks,

 

Philippe

 

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

 


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