Really appreciate some help with this. Bound to be a simple stuff up on my part. I have a problem with viewing attachments like word and excel. When I try to view them the correct application gets launched but I get garbage presented. If I forward the e-mail to exchange the attachment is ok. I have successfully implemented another OTRS server and the attachments work fine on it. If I point this server to the data of my problem server it also can't present them correctly. I moved the data from my good OTRS server to the db server of my bad OTRS server and the attachments continue to work correctly. So it is not the DB. I am running OTRS 1.2.3. Apache 1.3.29 mod_perl Mysql 4.0.18 Otrs.checkmodules reports: Can't stat /etc/perl: No such file or directory at ./otrs.checkModules line 41 Can't stat /usr/local/lib/site_perl: No such file or directory at ./otrs.checkModules line 41 CGI ... ok Date::Pcalc ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... ok Email::Valid ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... ok MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... ok Net::POP3 ... ok Net::LDAP ... ok Net::SMTP ... ok Authen::SASL ... ok GD ... ok GD::Text ... ok GD::Graph ... ok GD::Graph::lines ... ok GD::Text::Align ... Ok perl --version This is perl, v5.8.2 built for i686-linux Regards, Nigel Clarke ____________________________