
Hello All- This is my first attempt to install anything like OTRS. I'm trying to install it on a Mac OS 10.3.2 Server. Here is what I get when I run the checkmodules. xmailserver:/opt/otrs/bin admin$ ./otrs.checkModules Can't stat /Network/Library/Perl/5.8.1/darwin-thread-multi-2level: No such file or directory at ./otrs.checkModules line 41 Can't stat /Network/Library/Perl/5.8.1: No such file or directory at ./otrs.checkModules line 41 Can't stat /Network/Library/Perl: No such file or directory at ./otrs.checkModules line 41 CGI ... ok Date::Pcalc ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... ok Email::Valid ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... ok MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... ok Net::POP3 ... ok Net::LDAP ... not installed! (for directory authentication - not required) Net::SMTP ... ok Authen::SASL ... ok GD ... not installed! (for stats - not required) GD::Text ... not installed! (for stats - not required) GD::Graph ... not installed! (for stats - not required) GD::Graph::lines ... not installed! (for stats - not required) GD::Text::Align ... not installed! (for stats - not required) xmailserver:/opt/otrs/bin admin$ Is the can't stat messages at the beginning something to be worried about? I don't know what this means. Then I the instructions it says to do these commands: Check if all needed modules are installed: ------------------------------------------ $shell:~> perl -cw /opt/otrs/bin/cgi-bin/index.pl /opt/otrs/bin/cgi-bin/index.pl syntax OK $shell:~> perl -cw /opt/otrs/bin/PostMaster.pl /opt/otrs/bin/PostMaster.pl syntax OK $shell:~> Here is what I get when I do that: xmailserver:/ admin$ perl -cw /opt/otrs/bin/cgi-bin/index.pl Can't locate Kernel/Config.pm in @INC (@INC contains: /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib /opt/otrs/bin/cgi-bin/../.. /System/Library/Perl/5.8.1/darwin-thread-multi-2level /System/Library/Perl/5.8.1 /Library/Perl/5.8.1/darwin-thread-multi-2level /Library/Perl/5.8.1 /Library/Perl /Network/Library/Perl/5.8.1/darwin-thread-multi-2level /Network/Library/Perl/5.8.1 /Network/Library/Perl .) at /opt/otrs/bin/cgi-bin/index.pl line 49. BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/index.pl line 49. xmailserver:/ admin$ Can anyone explain to me where I have gone wrong and how to get back on track? Thanks for any help. John