Dear Michiel Beijen,<br><br>I just read the following mail what you sent with the solution.<br><br>I got an error message when I want to activate this option:<br>Framework -&gt; Frontend::Agent::Stats =&gt; Stats::UseAgentElementInStats = yes<br>
<br>Would you be so kind to help me about it?<br>I would be so happy if you can help me.<br><br>The Error message is the following:<br>

<h2><span style lang="EN-GB">&quot;Oops! An Error occurred.</span></h2>

<h4><span style lang="EN-GB">Error Message: <span class="error">Can&#39;t write
ConfigItem!</span> </span></h4>



<p class="spacingtop"><span style lang="EN-GB">You can or
<a href="https://otrs.profis.hu/otrs/index.pl" id="GoBack">go back to the
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<h2><span style lang="EN-GB">Error Details</span></h2>

<p class="MsoNormal"><code><span style="font-size:10.0pt" lang="EN-GB">Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Mar 6
10:11:05 2013 Message: Can&#39;t write ConfigItem! Traceback (1774): Module:
Kernel::Modules::AdminSysConfig::Run (v1.119.2.1) Line: 174 Module:
Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module:
ModPerl::RegistryCooker::run (v1.90) Line: 204 Module:
ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module:
ModPerl::Registry::handler (v1.99) Line: 31 &quot;</span></code><span style lang="EN-GB"></span></p>

<br>Best regards,<br>Zsolt<br>