OTRS = Good times.! Installed it about 18 months ago, and has been used full on since..

Database is now 2.2Gb.. The server it WAS on was struggling a little.

 

Now I created a monster server with shed loads of space, power and memory..

Installed Ubuntu 9.04 server, Apache2 with Mod_Perl etc etc.. reinstalled otrs 2.4.4, and move the DB across..

 

Now I have these few niggly problems..

 

Sometimes, randomly, when browsing to http://helpdesk/otrs/index.pl/public.pl/customer.pl, it attempts to download the .pl file instead..

 

Also, I am constantly getting these errors in the apache2 error.log:-

[Thu Sep 10 10:56:28 2009] -e: Use of uninitialized value in hash element at /opt/otrs//Kernel/Output/HTML/Layout.pm line 1559

Millions of them...

 

Any help clearing up the niggles will be most appreciated..

Thanks in advance..

 

 

 

 


Doug Hall
IT Operations Manager

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+44 (0)1179 303 420
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dhall@com2com.com

 

 

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