Hi,

Thanks for reaching me out. I've tried it. 

I've create a ticket, two children, and two grand children. 

Unfortunately, the method :

******************************

$LinkObject->LinkList(

      Object    => 'Ticket',

      Key       => $parent,

      Object2   => 'Ticket',

      State     => 'Valid',

      Type      => 'ParentChild',

      UserID    => 1,

  );

******************************

return a list of the first level of children.

I expected a list of n-level, children, grand children

2014-07-30 14:31 GMT+02:00 Gerald Young <crythias@gmail.com>:

Did you try it? What did you encounter? Was it what you expected? If yes, you wouldn't ask this question, If no, you'd ask a different question.

On Wed, Jul 30, 2014 at 6:33 AM, Marwan Rabbâa <waghanza@gmail.com> wrote:

Hi,

I'm using OTRS 3.1.21 on a debian 7. I've noticed that I can link ticket with others as parent/child relation.

However I wonder know if I can do this :

• my parent
• has a child
• but also a grand child
• and an other little child
• ....

Thanks,

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