
Hi Andreas, On Tue, Apr 15, 2003 at 05:00:49PM +0200, gd^crazy wrote:
we got a serious problem: It seems that most of the emails we want to send to the customers over OTRS cannot send, but we have no idea why! Here´s a small snipplet of error messages we´re receiving every 5 minutes. I think OTRS just don´t delete the emails from the POP account or something like that. The emails OTRS want the emails send to are valid, so it should not a problem to send them to these addresses! The customers also are complaining that OTRS is spamming them with emails over and over, but I hadn´t the chance to see the mails OTRS is sending to them.
Any ideas?
What OTRS version do you use?
Thanks, Andreas
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972