> Can the OTRS box resolve the hostname?
> Dit you try it with the IP address of the host instead?

where can I test this? Which box do you mean? The SQL box? I haven´t tried with IP address yet. I have now put the stuff from article Nils sent me into the Config.pm and we´ll see if this works.

By the way: I don´t see ANY images. I think that´s an alias problem with Apache. I have read some articles. Problem is that the newsgroups are not searchable (right??) and I cannot find the article anymore.

How can I make the images show up again?

thanks,

marc

>
> -----Oorspronkelijk bericht-----
> Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Mercator GmbH
> Verzonden: donderdag 31 augustus 2006 12:40
> Aan: otrs@otrs.org
> Onderwerp: [otrs] can´t authorize e -mail problem
>
> >>>>
> Try using \@ instead of @ in the username. This was mentioned on this  
> list recently. (Yes, the GUI should probably make this "just work".)
>
> Nils Breunese.
> <<<
>
> Thanks Nils, but NO success!
>
> When I use "sardiniatravel\@sardiniatravel.net as username and put in
> hostname "sardiniatravel", then it says:
> Auth for user sardiniatravel\@sardiniatravel.net@sardiniatravel.net
> failed!
>
> When I leave the hostname blank, it says:
> "error OTRS-PM3-10 Can't connect to  "
>
> So... what now?? I MUST get this to work!! I don´t get any mails to OTRS
> and it´s my work!!!
>
> Thanks, marc
>
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