
8 Jun
2004
8 Jun
'04
8:21 a.m.
On Tuesday, June 08, 2004 10:08 AM
Christian Schaller
After digging in the OTRS manual I found out that messages put to the delete queue will be deleted by an automatic task. However, it is soooo tedious moving every message on its own to the delete queue. Is it possible (or will it be?) just like it is done in HTML based email services to mark (check) several emails and then perform an action (like moving to a certain queue) to all the selected ones?
It is possible in the current CVS HEAD and will be in the next release. It's the 'Bulk Action' feature. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388