Re: [otrs] Need help Adding to E-mail address book

Hi Marshall, On Thu, Aug 19, 2004 at 04:19:28PM -0700, Marshall28 wrote:

I am wondering if there is a way to add e-mail addresses to the address book when answering a ticket? When you compose an answer via e-mail you'll see next to options three links: Spell Check, Address Book, and Attachments. When I click addreess book how can I add a new e-mail address so that when another agent answers a ticket they have a list of potential addresses? Also what is the search bar for?

Just add new customer. Customers are shown in the Address Book.

thanks marshall

Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!