We like to use tabs,
the only downside of tabs is that you don't know where your going to end up
after clicking save or back. OTRS is tracking the last page you where at
based off a db entry, the problem that we run in to is that if we open multi
tabs we could be working on a ticket for one customer enter a note click save
and be on a totally different ticket.
Does anyone have a
solution to this?