Greetings Everyone

I decided to disable Selinux. Thats really not a good way to go, but I'm still learning about it and I don't know enough about selinux yet top ensure that its not the problem.

I am seeing a very specific error now. It happens when I try to go to the Changes Overview page. The web server reports an INternal Server Error, and the log file shows this:

[Mon Sep 26 12:02:46 2016] -e: DBD::mysql::st execute failed: Table 'otrs.change_item' doesn't exist at /opt/otrs//Kernel/System/DB.pm line 666.
ERROR: OTRS-CGI-12 Perl: 5.16.3 OS: linux Time: Mon Sep 26 12:02:46 2016

Message: Table 'otrs.change_item' doesn't exist, SQL: 'SELECT COUNT(c.id) FROM change_item c WHERE ( c.change_state_id IN (43) ) '

RemoteAddress: 10.50.104.80
RequestURI: /otrs/index.pl?Action=AgentITSMChange

Traceback (2719):
   Module: Kernel::System::ITSMChange::ChangeSearch Line: 2224
   Module: Kernel::Modules::AgentITSMChange::Run Line: 185
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1053
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
   Module: ModPerl::Registry::handler (v1.99) Line: 32

[Mon Sep 26 12:02:46.694578 2016] [:error] [pid 2719] Can't use an undefined value as an ARRAY reference at /opt/otrs//Kernel/Modules/AgentITSMChange.pm line 215.\n

Any ideas? I will keep looking.

--
Thanks,
James “Zeke” Dehnert

Enphase Energy | Senior Linux Administrator

(707)763.4787 x7636 // Office

GPG Fingerprint: E899 A10A 960D 4B6C 22D2 8FC2 EA5E4E81

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