Dear All,
Whenever I try to create a
new ticket and click on send mail, I get the
following error.
Software error:
Cant write
/opt/otrs/var/log/Ticketcounter.log: at
../..//Kernel/System/Ticket/
Number/DateChechsum.pm line 87
I created one file too Ticketcounter.log
in /opt/otrs/var/log/ and set the permissions to 775, but still it gives same
error.
Please help as it is urgent.
Regards,