Hi Marina, On Mon, Feb 09, 2004 at 11:37:43AM +0100, Henn, Marina wrote:
delete from article; delete from article_attachment; delete from article_plain; delete from ticket_history; delete from ticket;
Removes all existing ticket. [...] You should "delete from time_accounting;" as well.
Thanks for the info. I also created an FAQ article now: http://demo.otrs.org/otrs/faq.pl?ID=6 (this will be our faq-database in future).
Marina
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