Matas Labasauskas schrieb:
Hello,
nobody can help me with this question?
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Here is your solution. in line 86 of the file /$OTRSHOME/Kernel/Output/HTML/Standard/CustomerTicket.dtl find replace with <input type="hidden" name="Subject" value="Customer Ticket" size="70"> "Customer Ticket" can be replaced with your own desired text in line 132 of the file /$OTRSHOME/Kernel/Output/HTML/Standard/CustomerZoom.dtl find replace with <input type="hidden" name="Subject" value="Customer Update" size="70"> "Customer Update" can be replaced with your own desired text. The subject must be defined, or you must remove the function submit_compose() I hope this helps, Shawn