On Thursday, October 16, 2003 2:35 PM
nelson pereira
If I change the web server user from nobody to apache, all the virtual host are not accessible, so this is not an option.
You mean, you can't access Apache at all then? For sure you have to set the right permissions to all necessary directories, otherwise Apache won#t be able to see anything. Refer Which steps did you perform when switching to apache/apache? When using suexec, you should be able to run each of your virtual servers under a different account. As this is no OTRS-specific issue, you might get more contrete help on an apache mailing list. Not that I'd like to drive you away from here, but there may be places more suitable to quickly solve your problem.
It worked for a bit last night, was able to go to the installer and setup the DB stuff.
So you seem to have a database connection? What does perl /opt/otrs/bin/CheckDB.pl say?
Now, it's giving me an error: Internal Server Error
What does Apache's error_log and access_log say? What do perl -cw /opt/otrs/bin/cgi-bin/installer.pl perl -cw /opt/otrs/bin/cgi-bin/index.pl say? Regards, Robert Kehl