Re: [otrs] GD Module Not Found

8 Dec 2006

      sorry, where i can fix my dns. how to configure dns?

--- Andy Lubel  wrote:
...
DNS is FUBAR!
...
message[LWP::Protocol::MyFTP: Bad hostname
Resolving ftp.perl.org... failed: Host not found.
You don't have an ftp on your OS:
...
Issuing "/usr/bin/ftp -n"
ftp: ftp.perl.org: Name or service not known
Fix your DNS resolution check your firewall.
On 12/5/06 3:37 AM, "henche muliawan"
 wrote:
...
hi,
i try to configure stats in OTRS. according to the
guide, i have install module GD via CPAN. i found
this
problem text like this :
# perl -e shell -MCPAN
# install gd
------------------------------------------------------
...
...
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Warning: Found only 0 objects in
/root/.cpan/Metadata
CPAN: LWP::UserAgent loaded ok
Fetching with LWP:
ftp://ftp.perl.org/pub/CPAN/authors/01mailrc.txt.gz
...
LWP failed with code[500]
message[LWP::Protocol::MyFTP: Bad hostname
'ftp.perl.org']
Fetching with Net::FTP:
ftp://ftp.perl.org/pub/CPAN/authors/01mailrc.txt.gz
...
Trying with "/usr/bin/wget -O -" to get
ftp://ftp.perl.org/pub/CPAN/authors/01mailrc.txt.gz
...
--15:22:04--
ftp://ftp.perl.org/pub/CPAN/authors/01mailrc.txt.gz
...
=> `-'
Resolving ftp.perl.org... failed: Host not found.
System call "/usr/bin/wget -O -
"ftp://ftp.perl.org/pub/CPAN/authors/01mailrc.txt.gz"
...
...
...
/root/.cpan/sources/authors/01mailrc.txt"
returned status 1 (wstat 256)
Warning: expected file
[/root/.cpan/sources/authors/01mailrc.txt.gz]
doesn't
exist
Issuing "/usr/bin/ftp -n"
ftp: ftp.perl.org: Name or service not known
Not connected.
Local directory now /root/.cpan/sources/authors
Not connected.
Not connected.
Not connected.
Not connected.
Not connected.
Not connected.
Bad luck... Still failed!
Can't access URL
ftp://ftp.perl.org/pub/CPAN/authors/01mailrc.txt.gz.
...
Please check, if the URLs I found in your
configuration file () are valid.
The urllist can be edited. E.g. with 'o conf
urllist
...
push ftp://myurl/'
Could not fetch authors/01mailrc.txt.gz
Fetching with LWP:
ftp://ftp.perl.org/pub/CPAN/modules/02packages.details.txt.gz
...
...
LWP failed with code[500]
message[LWP::Protocol::MyFTP: Bad hostname
'ftp.perl.org']
Fetching with Net::FTP:
ftp://ftp.perl.org/pub/CPAN/modules/02packages.details.txt.gz
...
...
Trying with "/usr/bin/wget -O -" to get
ftp://ftp.perl.org/pub/CPAN/modules/02packages.details.txt.gz
...
...
--15:22:08--
ftp://ftp.perl.org/pub/CPAN/modules/02packages.details.txt.gz
...
...
=> `-'
Resolving ftp.perl.org... failed: Host not found.
System call "/usr/bin/wget -O -
"ftp://ftp.perl.org/pub/CPAN/modules/02packages.details.txt.gz"
...
...
...
/root/.cpan/sources/modules/02packages.details.txt"
returned status 1 (wstat 256)
Warning: expected file
[/root/.cpan/sources/modules/02packages.details.txt.gz]
...
...
doesn't exist
Issuing "/usr/bin/ftp -n"
ftp: ftp.perl.org: Name or service not known
Not connected.
Local directory now /root/.cpan/sources/modules
Not connected.
Not connected.
Not connected.
Not connected.
Not connected.
Not connected.
Bad luck... Still failed!
Can't access URL
ftp://ftp.perl.org/pub/CPAN/modules/02packages.details.txt.gz.
...
...
Please check, if the URLs I found in your
configuration file () are valid.
The urllist can be edited. E.g. with 'o conf
urllist
...
push ftp://myurl/'
Could not fetch modules/02packages.details.txt.gz
Fetching with LWP:
ftp://ftp.perl.org/pub/CPAN/modules/03modlist.data.gz
...
...
LWP failed with code[500]
message[LWP::Protocol::MyFTP: Bad hostname
'ftp.perl.org']
Fetching with Net::FTP:
ftp://ftp.perl.org/pub/CPAN/modules/03modlist.data.gz
...
...
Trying with "/usr/bin/wget -O -" to get
ftp://ftp.perl.org/pub/CPAN/modules/03modlist.data.gz
...
...
--15:22:12--
ftp://ftp.perl.org/pub/CPAN/modules/03modlist.data.gz
...
...
=> `-'
Resolving ftp.perl.org... failed: Host not found.
System call "/usr/bin/wget -O -
"ftp://ftp.perl.org/pub/CPAN/modules/03modlist.data.gz"
...
...
...
/root/.cpan/sources/modules/03modlist.data"
returned status 1 (wstat 256)
Warning: expected file
[/root/.cpan/sources/modules/03modlist.data.gz]
doesn't exist
Issuing "/usr/bin/ftp -n"
ftp: ftp.perl.org: Name or service not known
Not connected.
Local directory now /root/.cpan/sources/modules
Not connected.
Not connected.
Not connected.
Not connected.
Not connected.
Not connected.
Bad luck... Still failed!
Can't access URL
ftp://ftp.perl.org/pub/CPAN/modules/03modlist.data.gz.
...
...
Please check, if the URLs I found in your
configuration file () are valid.
The urllist can be edited. E.g. with 'o conf
urllist
...
push ftp://myurl/'
Could not fetch modules/03modlist.data.gz
Going to write /root/.cpan/Metadata
Warning: Cannot install gd, don't know what it is.
Try the command
i /gd/
to find objects with matching identifiers.
------------------------------------------------------
...
...
why i can't install this module? thanx for your
help.
...
=== message truncated ===

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