Hello there,

After upgrading to the latest OTRS version our agents sometimes get the error "Malformed multipart POST" losing the info they've written to a ticket. Apache log gives just the same information:

[Wed May 05 09:06:52 2010] [error] [Wed May  5 09:06:52 2010] -e: Malformed multipart POST\n
[Wed May 05 13:59:48 2010] [error] [Wed May  5 13:59:48 2010] -e: Malformed multipart POST\n
[Wed May 05 14:26:54 2010] [error] [Wed May  5 14:26:54 2010] -e: Malformed multipart POST\n
[Wed May 05 15:07:09 2010] [error] [Wed May  5 15:07:09 2010] -e: Malformed multipart POST\n
[Wed May 05 16:27:29 2010] [error] [Wed May  5 16:27:29 2010] -e: Malformed multipart POST\n
[Wed May 05 16:30:36 2010] [error] [Wed May  5 16:30:36 2010] -e: Malformed multipart POST\n
[Wed May 05 16:31:51 2010] [error] [Wed May  5 16:31:51 2010] -e: Malformed multipart POST\n

How can I debug this error message?

Any help is much appreciated. Thanks,
 
Leonardo Certuche
www.itconsultores.com.co