Hi Tony, On Mon, Sep 09, 2002 at 12:29:03PM -0400, Tony VanScoy wrote:
If not, send us your httpd.conf. [...]
well i restarted apache and still didnt work. here is the virtual host section from httpd.conf...
ServerAdmin webmaster@domain.com DocumentRoot /home/cert/public_html BytesLog domlogs/domain.com-bytes_log User cert Group cert ServerName www.domain.com ServerAlias www.domain.com *.www.domain.com CustomLog domlogs/domain.com combined ScriptAlias /cgi-bin/ /home/cert/public_html/cgi-bin/ ScriptAlias /otrs/ /home/cert/OpenTRS/bin/cgi-bin/ </VirtualHost>
This looks ok! That's very strange. I don't have more ideas. Check this points one more time. a) check the permission of index.pl, it should look like: [22:26:13 martin@cuba]:~ >ls -l /opt/OpenTRS/bin/cgi-bin/index.pl -rwxr-xr-x 1 root root 14416 Aug 27 00:14 /opt/OpenTRS/bin/cgi-bin/index.pl [22:26:27 martin@cuba]:~ > b) check the index.pl "su - cert", "cd /home/cert/OpenTRS/bin/cgi-bin/" then "./index.pl" If the output starts with, [...] Content-Type: text/html; charset=iso-8859-1; X-Powered-By: OpenTRS - Open Ticket Request System (http://otrs.org) <!-- OpenTRS: Copyright 2002, OpenTRS Project. This Software is under the GPL. --> [...] it's ok. c) check a simple perl example script in your "/home/cert/OpenTRS/bin/cgi-bin/" if your webserver is configured correctly. - download http://otrs.org/download/test.pl (a simple test perl script) - save it to /home/cert/OpenTRS/bin/cgi-bin/test.pl - set the permissions (chmod 755 /home/cert/OpenTRS/bin/cgi-bin/test.pl) Test this script with http://www.domain.com/otrs/test.pl If this works, your webserver is configured correctly. If not, check your webserver config. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972