Hi,

There is no answer in dev maillist. Any feedback on this feature?

-------- Original Message --------
Subject: [dev] hide null data in stats module
Date: Tue, 01 Apr 2008 14:14:12 +0400
From: Egor Tsilenko <bg8s@symlink.ru>
Reply-To: Development community of OTRS.org <dev@otrs.org>
To: dev@otrs.org


Hello Dev's,

I've been using OTRS 2.2.5 and really it's a great product, but some features aren't already developed. My question is connected to a very useful module, called Stats.

We have created some queues, services and types and now we want to generate reports, using Stats module, but reports should contain only !not null data!. For a example: if there is a ticket with service type A then show "1" in OTRS Stats report, if there isn't any ticket with service type A then doesn't show this row in OTRS Stats report (instead of showing "0" in stat report).

Have you got any ideas how to hide null data from OTRS Stats reports?
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Thanks in advance,
MoiKrug - Циленко ЕгорЦиленко Егор

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MoiKrug - Циленко ЕгорЦиленко Егор