Hi,
There is no answer in dev maillist. Any feedback on this feature?
-------- Original Message --------
Hello Dev's,
I've been using OTRS 2.2.5 and really it's a great product, but some
features aren't already developed. My question is connected to a very
useful module, called Stats.
We have created some queues, services and types and now we want to
generate reports, using Stats module, but reports should contain only
!not null data!. For a example: if there is a ticket with service type
A then show "1" in OTRS Stats report, if there isn't any ticket with
service type A then doesn't show this row in OTRS Stats report (instead
of showing "0" in stat report).
Have you got any ideas how to hide null data from OTRS Stats reports?