Hello, Frank.

Not exactly custom signatures. You can include different fields into the signature. If I were you, I would look into one of the following:
<OTRS_CURRENT_UserFirstname>
<OTRS_CURRENT_UserLastname>
<OTRS_CURRENT_UserSalutation>
<OTRS_CURRENT_UserLogin>
<OTRS_CURRENT_UserEmail>
<OTRS_CURRENT_UserComment>
UserSalutation and UserComment look most promising to me. The title may be placed into UserSalutation. I believe that almost everything is possible with UserComment. Just put the custom signature into UserComment and inlcude <OTRS_CURRENT_UserComment>  into signature definition.

I hope this helps.
Anton.

2009/1/9 Weindel Frank <fweindel@phillyburbs.com>

Hi All,

 

Many of our employees have different titles we'd like to include in their signature, but it seems you can only define a signature to a certain queue, and not by user. Is there any kind of plug-in that will allow user-defined signatures?

 

Thanks,

Frank Weindel


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