Hi,

Customers Users and Customer Company are related in the following way:

When you create a Customer User, there is a field called CustomerID. There you must write a name of the company where he belongs. When you create a Customer Company, there is a field also called CustomerID, if you write there the same name you wrote when creating the Customer User, then that Customer User will be associated with the Customer Company created.

Leonardo Certuche


On Tue, Dec 1, 2009 at 10:06 AM, Stein Erik Berget <otrs@berget.org> wrote:
Hi!
I'm on OTRS 2.4.3 but I don't seem to figure out how to put users into a 'company' that I have created under the '[ Customer Company ]' link on the '[ Admin-Area ]' page. If you need to change the 'CustomerID: *' on the '[Customer User Management ]' without a drop-down or anything else, then I don't see the point.

What am I missing? Are there any config I need to enable to have this work? Are there any other information I need to give you to help me out here? Or do I have to do the DB thingy mentioned in the manual? It did not seem related to this issue as I see it...

Hope you can help me here!


--
Stein Erik
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