Re: [otrs] Issue with Users permission

Hi, On Tue, May 30, 2006 at 05:40:18PM -0400, Nicolas Karlinski wrote:

I am having an issue with the users permission. It seems that only rw is active. If I unselect the rw permission, the users can not see the queue at all

My issue is I want users to be able to do anything but change the owner of a ticket, this role should be reserved to managers.

Can someone help me here?

Please see http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ID=68 I think that ACL's solve your problem.

NICOLAS KARLINSKI

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