On Tue, Aug 18, 2009 at 11:12 AM, <guenther.rasch@gmx.de> wrote:

Hi,

try

cpan Apache2::Reload

If it does not work, update your CPAN-Modules
first with

perl -MCPAN -e shell;

Check your OTRS-Perl-Modules if any is outdated:
$OTRS_HOME$\bin\otrs.checkModules

Regards
Guenther

-------- Original-Nachricht --------
> Datum: Tue, 18 Aug 2009 11:06:28 +0100

> Von: David Holder <david.holder@gmail.com>
> An: "User questions and discussions about OTRS." <otrs@otrs.org>
> Betreff: Re: [otrs] Apache::DBI/Reload and Mod_Perl support assessment

> Just some more info
>
> Added the following in my httpd.conf file:
>
> LoadModule perl_module modules/mod_perl.so
>
> restarted apache and get the following in my error_log
>
> [Tue Aug 18 11:03:20 2009] [error] Can't locate Apache2/Reload.pm in @INC
> (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/
> /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
> /usr/local/lib/perl5/site_perl/5.10.0
> /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl
> /usr/lib64/perl5/5.10.0/x86_64-linux-thread-multi /usr/lib/perl5/5.10.0
> /usr/lib/perl5/site_perl . /etc/httpd) at (eval 105) line 3.\n
> [Tue Aug 18 11:03:20 2009] [error] Can't load Perl module Apache2::Reload
> for server 127.0.0.1:0, exiting...
>
> Thanks..
>
> David
>
>
> On Tue, Aug 18, 2009 at 10:55 AM, David Holder
> <david.holder@gmail.com>wrote:
>
> > Hi Günther,
> >
> > I'm using Fedora core and no such file exists.
> >
> > As far as I know, Apadche2::Reload comes bundled in with mod_perl. So I
> > don't know why this is working.
> >
> > Regards,
> >
> > David
> >
> >
> > On Tue, Aug 18, 2009 at 10:05 AM, <guenther.rasch@gmx.de> wrote:
> >
> >> Hi David,
> >>
> >> are you using SuSE Linux?
> >>
> >> If so, please add the statement "perl" to
> >> APACHE_MODULES="..." in /etc/sysconfig/apache2
> >> and restart.
> >>
> >> Please take care of installing mod_perl, DBI
> >> and Apache2::Reload before...
> >>
> >> Günther
> >>
> >>
> >> -------- Original-Nachricht --------
> >> > Datum: Sun, 16 Aug 2009 22:10:23 +0100
> >> > Von: David Holder <david.holder@gmail.com>
> >> > An: "User questions and discussions about OTRS." <otrs@otrs.org>
> >> > Betreff: Re: [otrs] Apache::DBI/Reload and Mod_Perl support
> assessment
> >>
> >> > Hi Michiel,
> >> >
> >> > I've done as you've instructed, restarted my web server but still
> it's
> >> > coming up as critical in my support assesment. Any ideas?
> >> >
> >> > David
> >> >
> >> > Michiel Beijen wrote:
> >> > > Hi David,
> >> > >
> >> > > Apart from installing Apache::DBI you would also need to call it
> after
> >> > > mod_perl startup and before the activation of the DBI modules -
> edit
> >> > > |scripts/apache2-perl-startup.pl
> >> > >
> >> > > |
> >> > > use Apache::DBI ();
> >> > >
> >> > > Apache::DBI->connect_on_init('DBI:mysql:connectionstring....');
> >> > >
> >> > > See also
> http://search.cpan.org/~abh/Apache-DBI/DBI.pm<http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>
> >> > > <http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>
> >> > >
> >> > > Regards,
> >> > > --
> >> > > Michiel Beijen
> >> > > Software Consultant
> >> > > +31 6 - 457 42 418
> >> > > Bee Free IT + http://beefreeit.nl
> >> > >
> >> > >
> >> > > On Sun, Aug 16, 2009 at 18:33, David Holder <david.holder@gmail.com
> >> > > <mailto:david.holder@gmail.com>> wrote:
> >> > >
> >> > > Hi Everyone
> >> > >
> >> > > I've got OTRS installed onto a Fedora Core 11 box and would
> like
> >> > > to resolve these performance issues:
> >> > >
> >> > > Check Comment State
> >> > > Check if the system use Apache::DBI.
> >> > > Apache::DBI should be used to get a better performance
> >> (pre
> >> > > establish database connections). Critical
> >> > > Check if the system use Apache::Reload/Apache2::Reload.
> >> > > You should use Apache::Reload or Apache2::Reload to
> >> increase your
> >> > > performance. Critical
> >> > > Check used mod_perl version.
> >> > > You should use mod_perl to increase your performance.
> >> Critical
> >> > >
> >> > >
> >> > > I have ensured that mod_perl / apache2::reload / apache::DBI is
> >> > > also installed. I know for apache::DBI requires modification of
> >> > > the config.pm <http://config.pm> file. But with the windows
> >> > > version of OTRS the apache2::Reload and mod_perl were turned on
> by
> >> > > default.
> >> > >
> >> > > Excuse my Linux n00bness, would really appreciate some help
> with
> >> > > getting these issues resolved.
> >> > >
> >> > > Thanks.
> >> > >
> >> > > David
> >> > >
> >> > >
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> >>
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> >> > >
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