
Hi Nathan, please, please don't use OTRS in this manner to send
messages to the mailing lists. It makes it for people trying to follow
the list much harder. Please use a proper mail account and try to keep
to regular netiquette. (And yes, I know, top-posting can be considered
in violation,and I also don't want to start a flame war).
That said, if you made changes via SysConfig that broke OTRS, you can
generally open /opt/otrs/Kernel/Config/Files/ZZZAuto.pm and manually
remove the offending lines.
--
Mike
On Mon, Jul 4, 2011 at 7:56 AM, KIRAN IT
On Jul 04, 2011 @ 11:26 am, nathan@sqwishy.net wrote:
I changed the Frontend::WebPath property in SysConfig and it has basically broken the web UI. In order to browse around, I have to manually type in the url. I have navigated back to the config window to change the path back to the default "/otrs-web/" but cannot submit the changes or reset the setting; aka the buttons are non-functioning.
URL path: /otrs/index.pl?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Core%3A%3AWeb;SysConfigGroup=Framework
Is there anything I can add to the URL to force a submit or reset? Could I possibly change the value in the database?
Thankfully this is my test system and I have a full backup up from 6/26/11 just before I upgraded.
~Nathan Unsworth M - 801.864.5734 | W - 650-385-2900 x75335 nathan@sqwishy.net | www.sqwishy.net
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