29 Mar
2004
29 Mar
'04
5:07 p.m.
On Monday, March 29, 2004 4:57 PM
Covert, Jake
Having phone numbers for admins. Often customers would like to call the admin/tech who's assigned to their ticket. And we want them to.
Phone:
Good idea, indeed. Shouldn't be too hard to implement, but would require changes to quite a number of files, I suppose - so do not expect an implementation tomorrow. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388