Thanks Sarper,
 
But is there anyway I can automate them and have them emailed?
 
Thanks
Rosanna


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Sarper SARIDAL
Sent: 29 October 2009 19:07
To: User questions and discussions about OTRS.
Subject: Re: [otrs] How do I create Reports in OTRS

Statistics are there for you already and the last report tells you the details.

You can edit the prebuilt reports easily,

Regards,

Sarper


On Thu, Oct 29, 2009 at 5:47 PM, Marretta, Rosanna <Rosanna.Marretta@yrclogistics.com> wrote:
Hi
 
Can somebody please tell me how to create reports in OTRS?  I need to produce reports on what calls have been closed that day and have them emailed.
 
Thank you in advance.
 
Rosanna

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/