29 May
2004
29 May
'04
10:36 a.m.
On Friday, May 28, 2004 3:38 PM
Stig Graasbøl Rasmussen
When a customer adds a comment to the thread of a ticket he has created, the ticket header appears empty in the Ticket Overview screen. Seems like faulty behaviour to me. Any ideas on how to avoid that?
Sorry, but what exactly do you mean by 'comment'? Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388