
this like not worked.
On Mon, Apr 19, 2010 at 3:44 AM, Michiel Beijen
Hi Edmond,
Many thanks for answering your own question! I hope other Chinese users might benefit from this.
If there would be a default font which incorporates all glyphs (Latin/Cyrillic/Hebrew/Greek/Arab/Chinese/...) maybe we could use that in the PDF. Because there's no such font (I know of) , I guess we're stuck with this behavior.
((enjoy)) - Michiel Beijen R&D
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On Thu, Apr 15, 2010 at 3:51 PM, Edmond Chan
wrote: I answer my question and close it now.
The problem is caused by missing Traditional Chinese in the default font file (*.ttf).
The problem disappears after a new ttf file which supports Traditional Chinese words is added in the following path and configuration is updated in SysConfig in UI.
C:\Program Files\OTRS\StrawberryPerl\perl\site\lib\PDF\API2\fonts
Thank you!
Regards,
Edmond
On Thu, Apr 15, 2010 at 8:00 AM, Edmond Chan
wrote: Resend the following mail because I didn't see it in the mail list...
Who can help?
Thank you!
On Wed, Apr 14, 2010 at 10:59 PM, Edmond Chan
wrote: Hi all,
I am encountering a print problem of Traditional Chinese. Any help is appreciated.
** Problem All Traditional Chinese words because rectangle symbols in printed PDF file.
** What I find After google, seems that PDF::API2 supports Traditional Chinese and don't know why the problem occurs.
** Version OTRS: 2.4.7 ITSM: 1.3.2
I am evaluating OTRS and see if it can be used in our company. No helpful information is found for this problem in mail list after some search. This problem may be a problem which impacts our decision. Any help is appreciated.
Thank you!
-- Best regards,
Edmond Chan
-- Best regards,
Edmond Chan
-- Best regards,
Edmond Chan
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