
9 Aug
2007
9 Aug
'07
6:49 a.m.
If my user lost his password and he goes to "Lost your password" and request for a new password via email through index.pl login page, he doesn’t gets a mail for the new password. The system says "Sent new password to xyz@abc.com " In the log I get Aug 9 11:47:09 cms OTRS-CGI-10[3869]: [Notice][Kernel::System::User::SetPassword] User: 'mzeeshan' changed password successfully! Now it doesn’t even accepts the old or blank password. I have no option but to reset the password for that agent. No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.8/940 - Release Date: 8/6/2007 4:53 PM