Hi list<br><br>I have selected the 10 min time option in the Generic Agent Job&#39;s settings<br>it should check every ten minutes the definite queue<br>and if he finds the owner is root@localhost<br>it should change it should change it to the appropriate owner
<br>(F.Y.I every time the customer opens a ticket the initial<br>owner is root@localhost) <br>Why the job is not executed every 10 minutes but only<br>at the first time when i run it?<br><br>Regards<br><br><br>