Hello! I´m trying to configure customer-authentication via Novell eDirectory but it works only with some users. The following error is reported via otrs System Log: error OTRS-CGI-1 Sizelimit exceeded What does it mean? Here´s my configuration: #CustomerUser #CustomerUser LDAP-Backend $Self->{CustomerUser} = { Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => 'klipanwcn01', BaseDN => 'o=kli_pa', SSCOPE => 'sub', UserDN => 'cn=ldap,o=kli_pa', UserPW => 'pw', }, CustomerKey => 'cn', CustomerID => 'mail', CustomerUserListFields => ['cn', 'mail'], CustomerUserSearchFields => ['cn', 'mail'], CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenName', 'sn'], Map => [ ['UserSalutation', 'Title', 'title', 1, 0,'var'], ['UserFirstname', 'Firstname', 'givenName', 1, 1, 'var'], ['UserLastname', 'Lastname', 'sn', 1, 1, 'var'], ['UserLogin', 'Login', 'cn', 1, 1, 'var'], ['UserEmail', 'Email', 'mail', 1, 1, 'var'], ['UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var'], ['UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var'], ['UserAddress', 'Address', 'postaladdress', 1, 0, 'var'], ['UserComment', 'Comment', 'description', 1, 0, 'var'], ], }; Regards Guenther