So the actual error preventing it from loading is:<br>  compilation aborted at /usr/share/perl5/FindBin.pm line 205<br><br>The second error on line 66 in Defaults.pm (or at least in my copy) refers to:<br>  use FindBin qw($Bin);<br>
<br>So this is OTRS trying to find the path to bin directory from where script was invoked, and for some reason it can&#39;t locate it.<br><br>What version/flavour of CentOS/RedHat? and where did you get the current Perl and HTTPD packages from (any additional repos added?) and I assume you don&#39;t have any snapshots/backups of the system itself before you applied the updates that you could roll back to?<br>
<br>Also have you ran the /opt/otrs/bin/<a href="http://otrs.CheckModules.pl">otrs.CheckModules.pl</a> script to make sure that all of your other Perl modules are present and correct?<br><br>Steve<br><br><br><br><div class="gmail_quote">
On 4 May 2012 21:21, Andrew Meyer <span dir="ltr">&lt;<a href="mailto:AMeyer@precisionpractice.com" target="_blank">AMeyer@precisionpractice.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">






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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">I did try a rollback of some sort.  But that didn’t work.  I’m finding that it is Apache (httpd) is erroring out.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 08:43:43 2012] [error] Cannot find current script &#39;httpd&#39; at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm
 line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation
 aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nCompilation failed in require at
 (eval 2) line 1.\n<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 08:43:43 2012] [error] Can&#39;t load Perl file: /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> for server <a href="http://192.168.1.19:80" target="_blank">192.168.1.19:80</a>, exiting...<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 09:24:15 2012] [error] Cannot find current script &#39;httpd&#39; at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm
 line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation
 aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nCompilation failed in require at
 (eval 2) line 1.\n<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 09:24:15 2012] [error] Can&#39;t load Perl file: /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> for server <a href="http://192.168.1.19:80" target="_blank">192.168.1.19:80</a>, exiting...<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 09:24:33 2012] [error] Cannot find current script &#39;httpd&#39; at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm
 line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation
 aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nCompilation failed in require at
 (eval 2) line 1.\n<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 09:24:33 2012] [error] Can&#39;t load Perl file: /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> for server <a href="http://192.168.1.19:80" target="_blank">192.168.1.19:80</a>, exiting...<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 14:37:44 2012] [error] Cannot find current script &#39;httpd&#39; at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm
 line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation
 aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nCompilation failed in require at
 (eval 2) line 1.\n<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 14:37:44 2012] [error] Can&#39;t load Perl file: /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> for server <a href="http://192.168.1.19:80" target="_blank">192.168.1.19:80</a>, exiting...<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 15:19:36 2012] [error] Cannot find current script &#39;httpd&#39; at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm
 line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation
 aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> line 66.\nCompilation failed in require at
 (eval 2) line 1.\n<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">[Fri May 04 15:19:36 2012] [error] Can&#39;t load Perl file: /opt/otrs/scripts/<a href="http://apache2-perl-startup.pl" target="_blank">apache2-perl-startup.pl</a> for server <a href="http://192.168.1.19:80" target="_blank">192.168.1.19:80</a>, exiting...<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">I’m not sure why.<u></u><u></u></span></p><div class="im">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Andrew Meyer<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:7.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Email: <a href="mailto:ameyer@precisionpractice.com" target="_blank">ameyer@precisionpractice.com</a><u></u><u></u></span></p>

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