OTRS is very powerful, I'm quite shure that it can do what I'm asking.

. 
If it's needed I can develop a filter/ add-on / plugin... based on mailing list suggestions / hints


thanks


On Thu, Jan 10, 2013 at 4:21 PM, David Boyes <dboyes@sinenomine.net> wrote:

 

...still interested in a OTRS way to rewrite the From: in forwarded email

 

OTRS can’t perform miracles. When you forward a message, you’re creating a completely new message and new headers, and that is completely under the control of your mail client.  If your mail client can’t resend it 

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs