All our attachments from Outlook to OTRS come in as an IPM.Microsoft Mail.Note
Any ideas why.
I'm sure this wasn't the case when we were testing.
We are using OTRS 1.2.3 and Outlook 2002 and POP3 and SMTP on Exchange 5.5.
Rajendrakumar Premji Varsani BSc
(Hons)
____________________________________
Database & Application Support Team
Telephone: 01904 45 5805 Mobile: 07968 243125
rajendrakumar.varsani@psd.defra.gsi.gov.uk
Room134, Mallard House, PSD, Kings Pool, York, YO1 7PX
PSD Website: http://pesticides.gov.uk