Have you tried using blank password for user root on installing OTRS
database?
A s far as I remmeber, when I installed a test version on a Windows machine,
it seemed that installer didn't change the root mysql password, even if it
prompted me for a new one, so I had to use the default blank password.
Donnow if it's your case, too
----- Original Message -----
From:
I'm just trying to install on a Windows machine, but the system stopped me at the very beginning. It did not get past step two[1] and could not create a database. As the system suggested, I opened a detailed bug[2]
I'm new to otrs, and I could not find real documentation about issues and features. Does anybody please have a suggestion?
Thanks Luigi
[1] http://doc.otrs.org/2.1/en/html/c238.html#installation-on-windows [2] http://bugs.otrs.org/show_bug.cgi?id=2039 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/