Hi Mauricio,

Under Admin->PostMaster Mail Account (/index.pl?Action=AdminMailAccount) you can choose IMAP, IMAPS, POP3, POP3S, take a look at http://www.mail-archive.com/otrs@otrs.org/msg25935.html

Please do your best to clearly explain what you're trying to accomplish, that way we can better help you

Greetings,


Leonardo Certuche


On Fri, Jul 10, 2009 at 11:24 AM, Mauricio Tavares <raubvogel@gmail.com> wrote:
       Quick interface question: in the postmaster mail account page (Admin->PostMaster Mail Account), how do you setup an email to receive messages through imaps? From the documentation, I believe it can be done using procmail/formail, but I was wondering if it can be done right from the otrs web interface.

I guess what confuses me is that under [Mail Account Management], I can only add a POP3 account. And then, under [Note] there is a form-looking thingie that seems to do what I want but I do not see how can I make anything I enter there be committed/assigned to the user.

Am I being clear as stirred mud as usual?
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