[otrs] Change OTRS

Hi all, my Company wants to change the Mail Account that OTRS gets email from: now it’s something like systems_support@company.commailto:systems_support@company.com and they want it like support@company.commailto:support@company.com I know how to do the config, but I’d like to know what consequences this change may have on OTRS system and what measures I should take in order to avoid any unexpected behaviour. Kind regards, Juan Clavero Almirón