hi, otrs 1.2.3 on openbsd with mysql 4 My otrs for perfectly in web mode, but when i try to add mails whith PostMaster.pl i get some errors. i don't known what i doing wrong, if you have an idea ... When i use the original test-email-1.box i get no errors but i dont see anywhere the ticket it's ok, and when i change the email to the email used in otrs web mode (support@mydomain.com) i get errors see below , thanks for your help. cat test-email-1.box | PostMaster.pl ERROR: OTRS-PM-48 Perl: 5.8.2 OS: openbsd Time: Tue May 4 10:37:36 2004 Message: Found no $Queue for 3! Traceback (26786): Module: Kernel::System::Queue::QueueLookup (v1.42) Line: 461 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 62 Module: Kernel::System::PostMaster::Run (v1.40.2.1) Line: 246 Module: PostMaster.pl (v1.16) Line: 101 ERROR: OTRS-PM-48 Perl: 5.8.2 OS: openbsd Time: Tue May 4 10:37:36 2004 Message: Found no $Queue for 3! Traceback (26786): Module: Kernel::System::Queue::QueueLookup (v1.42) Line: 461 Module: Kernel::System::Ticket::CreateTicketDB (v1.70) Line: 278 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 162 Module: Kernel::System::PostMaster::Run (v1.40.2.1) Line: 246 Module: PostMaster.pl (v1.16) Line: 101 Use of uninitialized value in concatenation (.) or string at /helpdesk/Kernel/System/Ticket.pm line 279, <STDIN> line 30. ERROR: OTRS-PM-48 Perl: 5.8.2 OS: openbsd Time: Tue May 4 10:37:36 2004 Message: No such TicketID (18)! Traceback (26786): Module: Kernel::System::Ticket::GetTicket (v1.70) Line: 454 Module: Kernel::System::Ticket::Article::CreateArticle (v1.52) Line: 133 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 206 Module: Kernel::System::PostMaster::Run (v1.40.2.1) Line: 246 Module: PostMaster.pl (v1.16) Line: 101 ERROR: OTRS-PM-48 Perl: 5.8.2 OS: openbsd Time: Tue May 4 10:37:36 2004 Message: Need ID or Name! Traceback (26786): Module: Kernel::System::State::StateGet (v1.7) Line: 81 Module: Kernel::System::Ticket::Article::CreateArticle (v1.52) Line: 134 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 206 Module: Kernel::System::PostMaster::Run (v1.40.2.1) Line: 246 Module: PostMaster.pl (v1.16) Line: 101 Use of uninitialized value in string eq at /helpdesk/Kernel/System/Ticket/Article.pm line 138, <STDIN> line 30. Use of uninitialized value in string eq at /helpdesk/Kernel/System/Ticket/Article.pm line 138, <STDIN> line 30. ERROR: OTRS-PM-48 Perl: 5.8.2 OS: openbsd Time: Tue May 4 10:37:36 2004 Message: Need QueueID! Traceback (26786): Module: Kernel::System::AutoResponse::AutoResponseGetByTypeQueueID (v1.8) Line: 156 Module: Kernel::System::Ticket::Article::CreateArticle (v1.52) Line: 151 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 206 Module: Kernel::System::PostMaster::Run (v1.40.2.1) Line: 246 Module: PostMaster.pl (v1.16) Line: 101 ERROR: OTRS-PM-48 Perl: 5.8.2 OS: openbsd Time: Tue May 4 10:37:36 2004 Message: Need QueueID! Traceback (26786): Module: Kernel::System::Queue::GetAllUserIDsByQueueID (v1.42) Line: 397 Module: Kernel::System::Ticket::Article::CreateArticle (v1.52) Line: 238 Module: Kernel::System::PostMaster::NewTicket::Run (v1.43) Line: 206 Module: Kernel::System::PostMaster::Run (v1.40.2.1) Line: 246 Module: PostMaster.pl (v1.16) Line: 101 ___[ Pub ]____________________________________________________________ Inscrivez-vous gratuitement sur Tandaime, Le site de rencontres ! http://rencontre.rencontres.com/index.php?origine=4